FAQs
Commercial Insurance FAQs
How do I cancel my Policy?
Contact our customer service department on 01384 429900
How do I amend my policy?
Contact our customer service department on 01384 429900
How do I report a claim?
Refer to the claims section of this site HERE.
What is Professional Indemnity?
Professional Indemnity insurance, often referred to as Professional Liability insurance or PI insurance, covers legal costs and expenses incurred in your defence, as well as any damages or costs that may be awarded, if you are alleged to have provided inadequate advice, services or designs that cause your client to lose money.
What is Public Liability?
Public Liability insurance covers the cost of claims made by members of the public for incidents that occur in connection with your business activities. Public Liability insurance covers the cost of compensation for: personal injuries, loss of or damage to property.
What is Employers Liability?
Employers Liability insurance protects you against the cost of compensation claims arising from employee illness or injury, sustained as a result of their work for you. It is a legal requirement if your business employs one or more people, each day without the cover bringing fines of up to £2,500.
How do I change my address?
Contact our commercial customer services team on 01384 429 900
How do I obtain duplicate documents?
Contact our customer service team on 01384 429 900
I have a query / question about my covers, can I speak to the insurance company?
Contact our commercial customer services team on 01384 429 900
What is an excess?
An excess is the contribution you make towards the cost of your claim. For instance, if your claim is £1000, and your excess is £150, the insurer would pay you £850 in settlement of your claim.